Privacy policy

Privacy Policy

Last updated: June 2026 — This is a draft document pending legal review. It does not constitute legal advice or a binding policy until formally approved.

1. Information We Collect

We collect information you provide directly to us - including name, email address, phone number, and practice information - when you fill out our contact form, book a call, or engage our services.

We also collect usage data through analytics tools when you visit our website (see Section 4).

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide our services
  • Communicate with you about your account or services
  • Send you operational information relevant to your engagement
  • Improve our website and service offerings

We do not sell your personal information to third parties.

3. Patient Information

To the extent our services involve handling protected health information (PHI) on behalf of dental practices, we operate as a business associate under HIPAA. We handle PHI only as directed by the covered entity (the dental practice), under the terms of a signed Business Associate Agreement (BAA).

4. Analytics

We use analytics tools to understand how visitors use our website. These tools may collect information such as pages visited, time on page, and referral source. We do not collect personally identifiable information through analytics without your knowledge.

Analytics is limited to site performance and usage patterns needed to improve the website. Lead and service communications are handled through the channels described in this policy.

5. Cookies

Our website uses cookies for functional purposes (session management, preferences). We do not use tracking cookies for advertising purposes.

6. Data Retention

We retain contact information for as long as necessary to provide services and comply with legal obligations. You may request deletion of your information by contacting us at the email below.

7. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information. Contact us at [email protected] to exercise these rights.

8. Contact

Questions about this policy: [email protected]

Board next step: This policy requires review by qualified legal counsel before publication. Do not treat it as a final or binding document.